Right to be forgotten and online reputation

We assist individuals and businesses in protecting their digital reputation and managing the information about them available online: de-indexing, content removal, and action against defamation.

The right to be forgotten is a personal right, but it is not absolute: it must be balanced against freedom of information and the public interest. The strength of a request lies in how this balancing exercise is argued.

We combine legal tools with a reputational approach: removing content and rebuilding an accurate online presence are two sides of the same objective.

What we do

  • De-indexing — requests to search engines and appeals in the event of refusal.
  • Content removal — requests to platforms, social media, and publishers.
  • Online defamation — civil and criminal actions to protect honour and reputation.
  • Reputational crises — coordinated strategy and management.
  • Protection of image and personal data — complaints and appeals before the Italian Data Protection Authority.
  • Right to erasure / right to be forgotten — Art. 17 GDPR. The legal basis for obtaining the removal and de-indexing of personal data.
  • Italian Privacy Code — Legislative Decree 196/2003. Complements the regulatory framework and establishes remedies before the Italian Data Protection Authority.
  • Balancing with freedom of information — Art. 21 of the Italian Constitution. Supreme Court case law on de-indexing, updating, and online historical archives guides the balancing exercise on a case-by-case basis.
  • DSA — Regulation (EU) 2022/2065. Mechanisms for reporting and removing illegal content by online platforms.

How we work

The right to be forgotten is won through balance: demonstrating why, in that particular case, the protection of the individual should prevail over the public interest in being informed.

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Contact information